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Kerslake: Malwares "use users of the system against themselves" Sir Bob Kerslake, the former Head of the Ä¢¹½¶ÌÊÓƵ Civil Service, has said that "pretty much every government department" is at risk from malware attacks. Speaking to the Westminster Hour, he said that the key issues are investment and discipline of users, adding that malware can use users of software against themselves.