These pages have information about how to complain to the ĢƵ, with links to the ĢƵ’s Complaints Framework, the ĢƵ’s regulator Ofcom and regular reports about complaints.
If you would like to understand how we collect and use personal data, please refer to our privacy notice.
Watch our short film to learn more about how the ĢƵ responds to your feedback.
These are recent public responses we have made to issues of wide audience concern which have either generated significant numbers of complaints or raised significant issues (we do not respond publicly to all complaints we reply to). Full list of public ĢƵ responses to complaints
If you need assistance submitting your complaint, please call us on 03700 100 222.
Register your complaint 24 hours a day:
03700 100 222*
Deaf/deaf, hard of hearing or speech impaired callers can contact us via Relay UK by dialling 18001 followed by 03700 100 212* or use the Relay UK app on your smartphone or tablet
(*charged as geographic numbers)
ĢƵ Complaints
PO Box 10031,
MPN2,
Lutterworth,
LE17 4UE.