If you are having a problem with Ä¢¹½¶ÌÊÓƵ Sounds on your Sonos device we first recommend that you follow the steps in our smart speaker troubleshooting guide.
If you are still having a problem after following the troubleshooting steps, head to the for full troubleshooting steps to try.
Are you using Sonos via Alexa?
Try to disable and then re-enable the Sonos skill.
Are you trying to use Google Assistant?
While Alexa works on Sonos devices which are voice enabled, Ä¢¹½¶ÌÊÓƵ Sounds is not yet supported using Google Assistant. However, we are in discussion with Google and Sonos to find a solution and enable this feature.
Are you outside the UK?
Currently, Ä¢¹½¶ÌÊÓƵ Sounds in the Sonos controller app is only available to listeners in the UK.
If you are in the UK and unable to find Ä¢¹½¶ÌÊÓƵ Sounds on the Sonos app, your account may not be registered to the UK. You can find out how to check this on the .
We'd love to hear your views on Ä¢¹½¶ÌÊÓƵ Sounds on Sonos. To share your feedback with us, please get in touch using the Contact us link below, selecting Comment > Smart speaker > Sonos. You can also tweet using the hashtag #bbcsoundssonos
Are you having problems restarting live streams on Sonos S1?
Unfortunately this is a known limitation with Sonos S1 devices. The stream will revert to the live position when playback is resumed after around 20 minutes.