Martin Lewis on Statutory Rights
Before making any purchase, Martin says you should always ask yourself the money mantra: “Do I need it? Can I afford it? Have I checked if it’s available cheaper elsewhere?”
“If you’re buying an item of significant price, do a price comparison first.” Many price comparison websites are available for free Martin says.
Sometimes no matter how smart your spending, it just doesn’t work out and it’s time for a trip back to the shops but this time to return an item.
If you find yourself in this situation Martin says, “many of the rules that affect our consumer rights aren’t statutory, they’re not set by law, they’re set by stores”.
Crucially, this includes your right to return a purchase, “shops are under no legal obligation to take something back unless it’s faulty,” however many stores do have a return policy.
However, store policy does not affect your statutory rights and Martin has a handy acronym to remember them, ‘SAD FART’… he explains below.
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