Agents: Systems
Information on the systems that will be mentioned throughout your time managing a Freelancer at the 蘑菇短视频.
Updated: 12 December 2025
There are a number of systems that will be mentioned throughout your time managing a Freelancer at the 蘑菇短视频. These, along with whether you’ll need access to them, are outlined below.
| System | Background | Access | Troubleshooting / Support |
| The Freelance Payment Portal (FPP) is the online system that freelancers and agents use to view and accept their bookings for the 蘑菇短视频. If you are a freelancer or an agent this is where you will manage your 蘑菇短视频 bookings and claim payments. | When your agent record is set up, you will receive an email from bbc.connect@ccs.bbc.co.uk asking you to activate your 蘑菇短视频 Connect account to access the FPP. | 蘑菇短视频 Agents | |
| The A&C Portal is a web-based platform, available to 蘑菇短视频 artists and contributors and their agents, to access remittances and royalty statements online. If you do not represent an artist or a contributor, you will not require access to this system. | Information on how to gain access to the A&C Portal can be found . |
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| Dropbox is a file-sharing app/web-based platform that the 蘑菇短视频 uses to provide agents with their PAYE clients' payslips | You are able to register for Dropbox free of charge . You will only require a basic (free) account to access payslips. | ||
| EYIP is the platform where 蘑菇短视频 Freelancers paid PAYE can access their payslips for their monthly payments. Each of your clients will be able to access this system through the email address that is listed on the Freelance Payment Portal for them. |
Agents are unable to access EYIP, and instead will access payslips via Dropbox. Your clients will be able to access EYIP by following the guidance . |
N/A - no Agent access | |
| Smartbook | Smartbook is the 蘑菇短视频’s internal contracting tool, that is used to raise bookings / contracts for Freelancer engagements. | You may hear this system mentioned in passing, but you will not require access to it. | N/A - no Agent access |