Supported devices http://bbc-iplayer-help.local/ en Ferguson devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/ferguson <span>Ferguson devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all Ferguson devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer. The devices listed have been submitted to us by Ferguson, meet our standards, and have passed our tests. If a device isn't certified, it won't be listed below.</p><p>Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p><div data-wrapper="true"><table class="table tableizer-table"><thead><tr class="tableizer-firstrow"><th>Manufacturer</th><th>Device</th><th>Year</th><th>Model</th></tr></thead><tbody><tr><td>Ferguson</td><td>TV</td><td>2025</td><td>F50WS4K</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>FS43WS01F</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>FS19WS01T</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>FS22WS01T</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F50WS01U</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F5024WS4K</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F43WSF</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F4324WSF</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F5024WSF</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F40WS01F</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F32WS1H</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F32WSF1H</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F32WS01H</td></tr><tr><td>Ferguson</td><td>TV</td><td>2024</td><td>F43WS01F</td></tr><tr><td>Ferguson</td><td>TV</td><td>2023</td><td>FS19WS01T</td></tr><tr><td>Ferguson</td><td>TV</td><td>2023</td><td>FS24WS01T</td></tr></tbody></table><p><br>Please contact <a href="https://fergusontv.com/support/">Ferguson</a><span> or your retailer if you need more information.</span></p><p>You can read more about TV certification on the following page: <a href="/iplayer/help/questions/supported-devices/certified-tv-check"><strong>How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</strong></a></p></div></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-12-11T11:00:03+00:00" title="Monday 11 December 2023">11 December 2023</time> </span> Mon, 11 Dec 2023 11:00:03 +0000 Anonymous 12430 at http://bbc-iplayer-help.local Xiaomi devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/xiaomi <span>Xiaomi devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all Xiaomi&nbsp;devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer. The devices listed have been submitted to us by Xiaomi, meet our standards, and have passed our tests.</p><p>If a device isn't certified, it won't be listed below. Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p><style type="text/css">table.tableizer-table { font-size: 12px; border: 1px solid rgba(204, 204, 204, 1); font-family: Arial, Helvetica, sans-serif } .tableizer-table td { padding: 4px; margin: 3px; border: 1px solid rgba(204, 204, 204, 1) } .tableizer-table th { background-color: rgba(16, 78, 139, 1); color: rgba(255, 255, 255, 1); font-weight: bold } </style><table class="table tableizer-table"><thead><tr class="tableizer-firstrow"><th>Manufacturer</th><th>Year</th><th>Model</th></tr></thead><tbody><tr><td>Xiaomi</td><td>2026</td><td>L43MC-FSMEU</td></tr><tr><td>Xiaomi</td><td>2026</td><td>L55MC-FSMEU</td></tr><tr><td>Xiaomi</td><td>2026</td><td>L65MC-FSMEU</td></tr><tr><td>Xiaomi</td><td>2026</td><td>L75MC-FSMEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2025</td><td>L75MB-FPVEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L32MB-FAEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L75MB-FPEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L65MB-FPVEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L55MB-FPVEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L43MB-FPVEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L55MB-FAVEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L65MB-FAVEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L43MB-FAVEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L75MB-FPEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L65MB-FPEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L55MB-FPEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L50MB-FPEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L43MB-FPEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L65MB-FAEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L55MB-FAEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L50MB-FAEU</td></tr><tr><td>Xiaomi (FireTV)</td><td>2024</td><td>L43MB-FAEU</td></tr><tr><td>Xiaomi (Fire TV)</td><td>2023</td><td>L32M7-FVEU</td></tr></tbody></table><p><br>Please contact <a href="https://www.mi.com/uk/support/after-sales"><strong>Xiaomi</strong></a><strong>&nbsp;</strong>or your retailer if you require further information.</p><p>You can read more about TV certification on the following page: <a href="/iplayer/help/questions/supported-devices/certified-tv-check"><strong>How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</strong></a></p></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-10-05T16:30:02+01:00" title="Thursday 05 October 2023">05 October 2023</time> </span> Thu, 05 Oct 2023 15:30:02 +0000 Anonymous 12133 at http://bbc-iplayer-help.local EKP devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/ekp <span>EKP devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all EKP devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer.<strong> </strong>The devices listed have been submitted to us by EKP, meet our standards, and have passed our tests.</p> <p>If a device isn't certified, it won't be listed below. Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p> <style type="text/css">table.tableizer-table { font-size: 12px; border: 1px solid rgba(204, 204, 204, 1); font-family: Arial, Helvetica, sans-serif } .tableizer-table td { padding: 4px; margin: 3px; border: 1px solid rgba(204, 204, 204, 1) } .tableizer-table th { background-color: rgba(16, 78, 139, 1); color: rgba(255, 255, 255, 1); font-weight: bold } </style> <table class="tableizer-table"> <thead> <tr class="tableizer-firstrow"> <th>Manufacturer</th> <th>Year</th> <th>Model</th> </tr> </thead> <tbody> <tr> <td>EKP</td> <td>2023</td> <td>K85OS-W</td> </tr> </tbody> </table> <p>Please contact the manufacturer<strong>&nbsp;</strong>if you require further information.</p> <p>You can read more about TV certification on the following page: <strong><a href="/iplayer/help/questions/supported-devices/certified-tv-check">How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</a></strong></p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-10-05T16:35:02+01:00" title="Thursday 05 October 2023">05 October 2023</time> </span> Thu, 05 Oct 2023 15:35:02 +0000 Anonymous 12134 at http://bbc-iplayer-help.local AIWA devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/aiwa <span>AIWA devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all AIWA&nbsp;devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer.<strong> </strong>The devices listed have been submitted to us by AIWA, meet our standards, and have passed our tests.</p> <p>If a device isn't certified, it won't be listed below. Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p> <style type="text/css">table.tableizer-table { font-size: 12px; border: 1px solid rgba(204, 204, 204, 1); font-family: Arial, Helvetica, sans-serif } .tableizer-table td { padding: 4px; margin: 3px; border: 1px solid rgba(204, 204, 204, 1) } .tableizer-table th { background-color: rgba(16, 78, 139, 1); color: rgba(255, 255, 255, 1); font-weight: bold } </style> <table class="tableizer-table"> <thead> <tr class="tableizer-firstrow"> <th>Manufacturer</th> <th>Year</th> <th>Model</th> </tr> </thead> <tbody> <tr> <td>Aiwa</td> <td>2024</td> <td>TS-854N</td> </tr> <tr> <td>Aiwa</td> <td>2024</td> <td>TS-754N</td> </tr> <tr> <td>Aiwa</td> <td>2024</td> <td>TS-651N</td> </tr> <tr> <td>Aiwa</td> <td>2024</td> <td>TS-551N</td> </tr> <tr> <td>Aiwa</td> <td>2024</td> <td>TS-501N</td> </tr> <tr> <td>Aiwa</td> <td>2024</td> <td>TS-431N</td> </tr> <tr> <td>AIWA</td> <td>2022</td> <td>WS-328GH</td> </tr> <tr> <td>AIWA</td> <td>2022</td> <td>WS-438GF</td> </tr> <tr> <td>AIWA</td> <td>2022</td> <td>WS-508G</td> </tr> <tr> <td>AIWA</td> <td>2022</td> <td>WS-558G</td> </tr> <tr> <td>AIWA</td> <td>2022</td> <td>WS-658G</td> </tr> </tbody> </table> <p>Please contact the <a href="https://aiwa.com.au/support/">AIWA</a>&nbsp;if you require further information.</p> <p>You can read more about TV certification on the following page: <strong><a href="/iplayer/help/questions/supported-devices/certified-tv-check">How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</a></strong></p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-10-05T16:55:02+01:00" title="Thursday 05 October 2023">05 October 2023</time> </span> Thu, 05 Oct 2023 15:55:02 +0000 Anonymous 12136 at http://bbc-iplayer-help.local Acer devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/acer <span>Acer devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all Acer devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer. The devices listed have been submitted to us by Acer, meet our standards, and have passed our tests. If a device isn't certified, it won't be listed below.</p><p>Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p><div data-wrapper="true"><table class="table tableizer-table"><thead><tr class="tableizer-firstrow"><th>Manufacturer</th><th>Device</th><th>Year</th><th>Model</th></tr></thead><tbody><tr><td>Acer</td><td>Smart Monitor</td><td>2025</td><td>CS242Y</td></tr><tr><td>Acer</td><td>Smart Monitor</td><td>2024</td><td>CS272K</td></tr><tr><td>Acer</td><td>Smart Monitor</td><td>2024</td><td>CS322QK</td></tr><tr><td>Acer</td><td>Smart Monitor</td><td>2023</td><td>DB320</td></tr></tbody></table><p><br><span>Please contact </span><a href="https://www.acer.com/gb-en/support/contact-acer/service-contact">Acer</a><span> or your retailer if you need more information.</span></p><p><span>You can read more about TV certification on the following page: </span><a href="/iplayer/help/questions/supported-devices/certified-tv-check"><span><strong>How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</strong></span></a></p></div><p>&nbsp;</p></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-12-06T16:05:03+00:00" title="Wednesday 06 December 2023">06 December 2023</time> </span> Wed, 06 Dec 2023 16:05:03 +0000 Anonymous 12417 at http://bbc-iplayer-help.local Alphatronics devices certified for iPlayer http://bbc-iplayer-help.local/questions/supported-devices/alphatronics <span>Alphatronics devices certified for iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><div data-wrapper="true" style="font-size: 12px; font-family: &quot;Segoe UI&quot;, &quot;Helvetica Neue&quot;, sans-serif"> <p>Listed below are all Alphatronics devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer. The devices listed have been submitted to us by Alphatronics, meet our standards, and have passed our tests. If a device isn't certified, it will not be listed below.</p> <p>Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer if your device isn't certified.</p> <div data-wrapper="true"> <table class="tableizer-table"> <thead> <tr class="tableizer-firstrow"> <th>Manufacturer</th> <th>Device</th> <th>Year</th> <th>Model</th> </tr> </thead> <tbody> <tr> <td>Alphatronics</td> <td>TV</td> <td>2024</td> <td>K19/22/24/26W</td> </tr> <tr> <td>Alphatronics</td> <td>TV</td> <td>2024</td> <td>SLA22/24/27DWS</td> </tr> <tr> <td>Alphatronics</td> <td>TV</td> <td>2024</td> <td>SLA43W7K</td> </tr> <tr> <td>Alphatronics</td> <td>TV</td> <td>2023</td> <td>SL32DSBWPLUS</td> </tr> <tr> <td>Alphatronics</td> <td>TV</td> <td>2023</td> <td>SL22DSBWPLUS</td> </tr> <tr> <td>Alphatronics</td> <td>TV</td> <td>2023</td> <td>SLA24DSBWPR</td> </tr> </tbody> </table> <p><br> <span>Please contact Alphatronics</span><span>&nbsp;or your retailer if you need more information. </span></p> <p><span>You can read more about TV certification on the following page: <strong><a href="/iplayer/help/questions/supported-devices/certified-tv-check">How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</a></strong></span></p> </div> <p>&nbsp;</p> </div> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-12-06T16:35:02+00:00" title="Wednesday 06 December 2023">06 December 2023</time> </span> Wed, 06 Dec 2023 16:35:02 +0000 Anonymous 12418 at http://bbc-iplayer-help.local Axen devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/axen <span>Axen devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all Axen devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer. The devices listed have been submitted to us by Axen, meet our standards, and have passed our tests. If a device isn't certified, it won't be listed below.</p> <p>Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p> <div data-wrapper="true"> <table class="tableizer-table"> <thead> <tr class="tableizer-firstrow"> <th>Manufacturer</th> <th>Device</th> <th>Year</th> <th>Model</th> </tr> </thead> <tbody> <tr> <td>Axen</td> <td>TV</td> <td>2023</td> <td>AX43DIL540-0276</td> </tr> </tbody> </table> <p><br> <span>Please contact Axen</span><span>&nbsp;or your retailer if you need more information. </span></p> <p><span>You can read more about TV certification on the following page: <strong><a href="/iplayer/help/questions/supported-devices/certified-tv-check">How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</a></strong></span></p> </div> <p>&nbsp;</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-12-06T16:45:03+00:00" title="Wednesday 06 December 2023">06 December 2023</time> </span> Wed, 06 Dec 2023 16:45:03 +0000 Anonymous 12419 at http://bbc-iplayer-help.local Falcon devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/falcon <span>Falcon devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all Falcon devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer. The devices listed have been submitted to us by Falcon, meet our standards, and have passed our tests. If a device isn't certified, it won't be listed below.</p> <p>Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p> <div data-wrapper="true"> <table class="tableizer-table"> <thead> <tr class="tableizer-firstrow"> <th>Manufacturer</th> <th>Device</th> <th>Year</th> <th>Model</th> </tr> </thead> <tbody> <tr> <td>Falcon</td> <td>TV</td> <td>2024</td> <td>FN-TV32-S</td> </tr> <tr> <td>Falcon</td> <td>TV</td> <td>2023</td> <td>FN-TV27-S</td> </tr> <tr> <td>Falcon</td> <td>TV</td> <td>2023</td> <td>FN-TV24-S</td> </tr> <tr> <td>Falcon</td> <td>TV</td> <td>2023</td> <td>FN-TV22-S</td> </tr> <tr> <td>Falcon</td> <td>TV</td> <td>2023</td> <td>FN-TV19-S</td> </tr> </tbody> </table> <p><br> <span>Please contact Falcon or your retailer if you need more information. </span></p> <p><span>You can read more about TV certification on the following page: <strong><a href="/iplayer/help/questions/supported-devices/certified-tv-check">How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</a></strong></span></p> </div> <p>&nbsp;</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2023-12-06T17:00:02+00:00" title="Wednesday 06 December 2023">06 December 2023</time> </span> Wed, 06 Dec 2023 17:00:02 +0000 Anonymous 12423 at http://bbc-iplayer-help.local Why has iPlayer been removed from my TV device? http://bbc-iplayer-help.local/questions/supported-devices/iplayer-remove-tv <span>Why has iPlayer been removed from my TV device?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><hr><p><strong>Seeing a message advising that your Chromecast/Google TV will stop supporting iPlayer at the end of September 2026?</strong> Your device is not using the latest version of the app. For iPlayer to continue working on your device, you need to update the app to the latest version available from the Google Play Store.</p><hr><ul><li data-list-item-id="ebbfa6c5a68de2abcd005a2a97a6206b3"><strong>It’s not your screen - it’s the computer inside.</strong>&nbsp;Your TV picture might still be crystal clear. The issue is with the 'computer' that runs apps on the TV. This 'computer' can be part of the actual TV itself, the set top box (Virgin, Sky, Freeview), or a streaming stick plugged into the back of the TV. Over time, these little computers can’t always keep up with the latest updates and security improvements, which means we struggle to keep our apps working on them.&nbsp;<br>&nbsp;</li><li data-list-item-id="ea7a76bea1262efb913635bd2510dd9af"><strong>We try to keep TV devices working as long as possible.</strong> We work closely with manufacturers to keep iPlayer running for many years. As iPlayer evolves over time, we do our best to make sure the apps still function as they should and often go to significant lengths to extend the use of devices.&nbsp;<br>&nbsp;</li><li data-list-item-id="e5548aa44a44d886d42ef21157836795e"><strong>A last resort -</strong> we do not take the decision to remove support lightly - if support is removed, it’s because it’s no longer possible to keep things running smoothly. We only do this when there’s no other practical option.</li></ul><h3>Do I need to buy a new TV?</h3><p>No! Nobody wants to throw away a good TV and for most people, the good news is you won’t need to. First, check if you already own something connected to the TV that can still play iPlayer, like:</p><ul><li data-list-item-id="ec24614fada27b476ce3798a8d689f3a9">A Sky, Virgin, BT TV or Freesat box</li><li data-list-item-id="eecbc3d3678f568dcc36220c20a8a3aa2">A games console (PlayStation or Xbox)</li><li data-list-item-id="ed4bdc49e2e126e8b686fb503412ea2cf">A streaming device like Fire TV, Roku, Apple TV or Chromecast</li><li data-list-item-id="e8329973fa552d36d56b30c6fe072f84e">If you are using a set top box (Virgin, Sky, BT TV) -<ul><li data-list-item-id="ea20260b5c9f7ca8b64b2f99898fa535c">your TV itself might allow you to access iPlayer</li><li data-list-item-id="e46b34c1a677299c007dcdd086ed9f1bc">you could also contact the provider and see if they will provide you with a new set top box which is capable of using iPlayer</li></ul></li></ul><h3>What should I buy if I need something new?</h3><p>Sometimes you might need (or want) to buy something new. There are loads of options out there. The technology moves on very quickly so we cannot provide a definitive list of which device to pick.&nbsp;</p><ul><li data-list-item-id="ef7152783d0b1b6bf10bffc5fd156146e"><strong>Consider a streaming stick.</strong>&nbsp;This is a low-cost approach if you want to keep your existing TV. A streaming stick plugs straight into your TV. This will allow you to keep using your current TV and gives you access to iPlayer and loads of other apps along with other accessibility benefits like screen readers or voice controls. A set top box is also a lower cost option, when compared to replacing a TV.<br>&nbsp;</li><li data-list-item-id="e75758c23160a4f31a1560b69f905f7da"><strong>Replacing your TV?</strong> If you are considering replacing your TV, there are loads of options out there. Please check prior to purchase that iPlayer is supported with either the retailer, or by checking our <a href="/iplayer/help/questions/supported-devices/certified-tv-check">certified devices help page.</a></li></ul><p>Ä¢¹½¶ÌÊÓÆµ iPlayer is available on <a href="https://www.freely.co.uk/about">Freely devices</a>&nbsp;- a collaboration between the Ä¢¹½¶ÌÊÓÆµ and other public service broadcasters. However, there are many other devices that do a great job and also provide access to iPlayer.&nbsp;</p><p>The following links are to well-known review sites that provide guidance and reviews. You might find these useful when choosing a new device. We have also included a link to Freely, which lists their range of devices:</p><p>(The Ä¢¹½¶ÌÊÓÆµ is not responsible for the content of external sites.)</p><ul><li data-list-item-id="e6f1bb65406da29c5b769d79e9da3a488"><a href="https://www.freely.co.uk/products/televisions">Freely TV Devices</a></li><li data-list-item-id="efee75481897f2b542929ca2e65ae5777"><a href="http://www.stuff.tv/features/best-tv-streaming-boxes-and-sticks-reviewed">Stuff.tv: The best TV streaming boxes and sticks</a></li><li data-list-item-id="ee5294993c6dfaafad3a9276991d0f3f7"><a href="https://www.techadvisor.co.uk/test-centre/digital-home/best-media-streaming-box-3580569/">TechAdvisor.co.uk: Best streaming stick and box</a></li><li data-list-item-id="ed0e9c4f7310c746cd72566674bf5de57"><a href="https://www.tomsguide.com/uk/us/best-streaming-players,review-2140.html">Tomsguide.com: Best streaming devices</a></li><li data-list-item-id="e5fc9adeea81c7eef6be4f75a4b04ec1a"><a href="https://www.wired.co.uk/article/best-tv-streaming-box-best-android-tv-box-smart-tv">Wired.co.uk: The best TV streaming boxes and sticks for 4K and HD</a></li></ul><h3>What if I’m worried about cost?</h3><p>Money matters. We know buying new kit isn’t always easy. Streaming sticks are usually the cheapest option, followed by some set top boxes.</p><h3>What if I’m worried about accessibility?</h3><p>Change can be tricky, especially if you’re used to things working a certain way. Many modern devices now include helpful features like screen readers and voice controls that weren’t available before and can make using your device easier.</p><p>You can also often set up a streaming stick or set-top box to work with a single remote to avoid having to learn a second.</p></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2025-10-25T10:45:03+01:00" title="Saturday 25 October 2025">25 October 2025</time> </span> Sat, 25 Oct 2025 09:45:03 +0000 Anonymous 14827 at http://bbc-iplayer-help.local Metz devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer http://bbc-iplayer-help.local/questions/supported-devices/metz <span>Metz devices certified for Ä¢¹½¶ÌÊÓÆµ iPlayer</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Listed below are all Metz devices that are certified for use with Ä¢¹½¶ÌÊÓÆµ iPlayer. The devices listed have been submitted to us by Metz, meet our standards, and have passed our tests. If a device isn't certified, it won't be listed below.</p><p>Devices not listed have either not reached the benchmark required for a good Ä¢¹½¶ÌÊÓÆµ iPlayer experience or have not yet been submitted for certification. We only support devices which are certified so you may experience issues with Ä¢¹½¶ÌÊÓÆµ iPlayer on uncertified devices.</p><style type="text/css">table.tableizer-table { font-size: 12px; border: 1px solid rgba(204, 204, 204, 1); font-family: Arial, Helvetica, sans-serif } .tableizer-table td { padding: 4px; margin: 3px; border: 1px solid rgba(204, 204, 204, 1) } .tableizer-table th { background-color: rgba(16, 78, 139, 1); color: rgba(255, 255, 255, 1); font-weight: bold } </style><table class="table tableizer-table"><thead><tr class="tableizer-firstrow"><th>Manufacturer</th><th>Device</th><th>Year</th><th>Model</th></tr></thead><tbody><tr><td>Metz</td><td>TV</td><td>2026</td><td>32MQH7000ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2026</td><td>40MQH7000ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2026</td><td>43MQH7000ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2026</td><td>32MQH6800ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2026</td><td>40MQH6800ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2025</td><td>KF16X</td></tr><tr><td>Metz</td><td>TV</td><td>2025</td><td>KF15X</td></tr><tr><td>Metz</td><td>TV</td><td>2025</td><td>KF14X</td></tr><tr><td>Metz</td><td>TV</td><td>2024</td><td>65MQE7600ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2024</td><td>50MQE7600ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2024</td><td>55MQE7600ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2024</td><td>43MQE7600ZUK</td></tr><tr><td>Metz</td><td>TV</td><td>2022</td><td>GF07X</td></tr><tr><td>Metz</td><td>TV</td><td>2022</td><td>GF06X</td></tr><tr><td>Metz</td><td>TV</td><td>2022</td><td>GF11X</td></tr><tr><td>Metz</td><td>TV</td><td>2022</td><td>GF10X</td></tr><tr><td>Metz</td><td>TV</td><td>2022</td><td>GF09X</td></tr><tr><td>Metz</td><td>TV</td><td>2022</td><td>GF08X</td></tr></tbody></table><p>Please contact Metz Support, or your retailer if you need more information.</p><p>You can read more about TV certification on the following page: <a href="/iplayer/help/questions/supported-devices/certified-tv-check"><strong>How can I check if Ä¢¹½¶ÌÊÓÆµ iPlayer is available on a particular TV?</strong></a></p><p>&nbsp;</p></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2024-10-02T15:15:02+01:00" title="Wednesday 02 October 2024">02 October 2024</time> </span> Wed, 02 Oct 2024 14:15:02 +0000 Anonymous 13604 at http://bbc-iplayer-help.local