Features http://bbc-iplayer-help.local/ en What are the playback controls for ĢƵ iPlayer on the mobile/tablet app? http://bbc-iplayer-help.local/questions/features/mobile-controls <span>What are the playback controls for ĢƵ iPlayer on the mobile/tablet app?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>When playing back programmes, you'll see:&nbsp;</p> <ul> <li>A large,&nbsp;centralised play/pause button</li> <li>A central progress bar</li> <li>10 second skip forwards/backwards buttons</li> <li>Accessibility and Settings icons</li> <li>Playback rotation icon (Android only)</li> </ul> <p><img alt="Image of the playback screen on the mobile app with all play controls showing" data-entity-type="file" data-entity-uuid="c788eb1c-fe42-48bc-bbf2-e1654aad9755" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/MobileControls1.png" width="2400" height="1080" loading="lazy"></p> <p>You can access subtitles as well as audio description and signed content (where available) using the speech bubble icon on the top right of the playback page.&nbsp;</p> <p><img alt="Image of the playback screen on the mobile app with the accessibility menu open. The speech bubble icon is highlighted and subtitles are switched on" data-entity-type="file" data-entity-uuid="56eeccb2-8fca-4d33-a2b0-638ae73026e8" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/MobileControls2.png" width="2400" height="1080" loading="lazy"></p> <p>Autoplay can be toggled on and off using the Settings cog on the top right of the playback screen.</p> <p><img alt="Image of the playback screen on the mobile app with the Settings icon selected and highlighted. The autoplay menu is visible and switched on" data-entity-type="file" data-entity-uuid="96fd4d14-3fe0-4237-be48-1f7b44a27711" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/MobileControls3.png" width="2400" height="1080" loading="lazy"><br> <br> When you finish an episode, our Onward Journeys menu will give you the option to continue watching or to move to the next episode.</p> <p><img alt="Image of the playback screen on the mobile app showing the autoplay buttons at the end of an episode. The options are to continue watching or to move to the next episode in the series" data-entity-type="file" data-entity-uuid="1e2aacf7-2ad4-4087-8261-9c595665c301" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/MobileControls4.png" width="2400" height="1080" loading="lazy"></p> <p>&nbsp;</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-09T14:00:02+01:00" title="Wednesday 09 October 2019">09 October 2019</time> </span> Wed, 09 Oct 2019 13:00:02 +0000 Anonymous 5313 at http://bbc-iplayer-help.local What are recommendations? http://bbc-iplayer-help.local/questions/features/recommendations <span>What are recommendations?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>When&nbsp;you watch something on ĢƵ iPlayer we'll recommend programmes we think you’ll like.</p> <p>These recommendations are based on things you’ve already watched. So if you’ve watched a David Attenborough documentary in the past, we might recommend another nature programme.</p> <h3>How can I improve my recommendations?</h3> <p>The more you watch, the better your recommendations will get.&nbsp;</p> <p>We try to recommend programmes that are similar to things you’ve watched. We also recommend things that people with similar tastes are watching. We’ll then return the favour by using what you’ve watched to help make recommendations to other people.</p> <h3>What if I don’t want personalised recommendations?</h3> <p>Personalised recommendations are just one of the personalisation features offered in ĢƵ iPlayer. You can opt out of personalisation in your ĢƵ account settings. For more information on how to do this, visit the&nbsp;<a href="http://www.bbc.co.uk/usingthebbc/account/about-your-personalisation-settings/" title="Using the ĢƵ: About your personalisation settings"><strong>Using the ĢƵ website</strong></a>.&nbsp;</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-03T14:46:29+01:00" title="Thursday 03 October 2019">03 October 2019</time> </span> Thu, 03 Oct 2019 13:46:29 +0000 Anonymous 4925 at http://bbc-iplayer-help.local How do I use Chromecast with ĢƵ iPlayer? http://bbc-iplayer-help.local/questions/features/chromecast <span>How do I use Chromecast with ĢƵ iPlayer?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>If you have Chromecast installed, you can cast programmes to your Chromecast device by using the following:</p><ul><li>ĢƵ iPlayer app on Android or iOS devices</li><li>Chrome browser on a laptop,&nbsp;desktop or mobile device</li></ul><p>Google are working towards supporting Amazon Fire devices.</p><h3>Casting from ĢƵ iPlayer</h3><p>When you cast from ĢƵ iPlayer, you're sending an instruction from ĢƵ iPlayer over your WiFi network to the Chromecast device connected to your TV to fetch a particular programme directly from ĢƵ iPlayer.<br><br>You will not be streaming the programme through your&nbsp;mobile, tablet or computer, so once you've cast your programme you can continue to use your device&nbsp;for other uses. However:&nbsp;</p><ul><li>If you're using the Chrome&nbsp;browser, don't close the&nbsp;tab</li><li>If you're using the app, you will need to select the cast icon from within the app to either resume control or disconnect<br>&nbsp;</li></ul><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/Chromecast1.png" data-entity-uuid="2561ea47-40bb-4637-a3e2-6c961b00ea75" data-entity-type="file" alt="Image of the playback screen on the ĢƵ iPlayer website. The Chromecast icon is highlighted at the bottom." width="1328" height="760" loading="lazy"></p><h3>Can I cast downloaded programmes?</h3><p>As Chromecast streams programmes directly from ĢƵ iPlayer, <strong>downloads are not supported</strong>. If you try to cast a downloaded programme, ĢƵ iPlayer will instead stream the programme from the internet.</p><h3>How do I cast from the ĢƵ iPlayer app?</h3><p>Your device needs to be connected to the same WiFi network as the Chromecast. Ensure you have the latest version of the ĢƵ iPlayer app installed on your device.</p><ol><li>Once your device detects Chromecast, the cast icon will be displayed within the app</li><li>From any programme page, select the cast icon and then choose which device to cast to</li><li>Press play on the programme you want to watch. It will start casting to your chosen device.<br>&nbsp;</li></ol><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/Chromecast2_1.png" data-entity-uuid="6d29feee-0b70-4d13-b582-ab733eb88bf7" data-entity-type="file" alt="Three screenshots of the ĢƵ iPlayer mobile app. The first shows an episode page with the Chromecast icon highlighted on the top right. The second shows the available devices to cast to. The third highlights the Chromecast icon again as it now indicates that the device is connected." width="3348" height="2204" loading="lazy"></p><h3>How do I cast from the Chrome browser on my computer,&nbsp;laptop or mobile device?</h3><p>Your desktop,&nbsp;laptop, mobile or tablet&nbsp;needs to be connected to the same network as the Chromecast device. Make sure you have the Chrome browser open with the Chromecast extension enabled. On mobile devices, you may need to use the browser Settings to select 'Desktop site'.</p><ol><li>Select any programme on <a href="http://www.bbc.co.uk/iplayer"><strong>www.bbc.co.uk/iplayer</strong></a><strong> </strong></li><li>After you have clicked to play a programme, select the cast icon located in the control bar</li><li>Chromecast will connect to ĢƵ iPlayer and start playback&nbsp;</li></ol><p>If you encounter connection issues with ĢƵ iPlayer through your Chromecast device, check the following page:&nbsp;<a href="/iplayer/help/questions/smart-tv-and-games-console-issues/troubleshooting-chromecast" title="iPlayer Help - Chromecast Problems "><strong>Why am I having problems with my Chromecast?</strong></a></p><p>Once a programme&nbsp;starts to play via&nbsp;Chromecast, we'll provide the best quality version based on your broadband connection. If your internet connection drops or other devices start to use the same network connection, the quality version will change automatically so playback will not be interrupted.</p><h3>How do I control playback?</h3><p>Playback and volume controls are operated from the app or browser. If you've navigated away from the app, you'll need to select the cast icon to bring up the cast menu, then select "Control Cast."</p><p>Please note that<strong> Live Restart</strong> is not supported when casting live streams from the app,&nbsp;so you will always watch from the live point. <strong>Autoplay&nbsp;</strong>is not supported when casting an on-demand programme from the app, so you'll need to select the next episode on your phone/tablet.&nbsp;</p><p>Both of these features are available when casting from the website.</p><h3>Can I use subtitles while casting?</h3><p>Subtitles are supported on Chromecast but are currently only available in black and white.</p><h3>Useful links:</h3><ul><li><a href="http://www.google.co.uk/intl/en/chrome/devices/chromecast/">Google: Chromecast</a></li><li><a href="https://support.google.com/chromecast/?hl=en-GB">Google: Chromecast Support</a></li></ul><p>The ĢƵ is not responsible for the content of external internet sites.</p><p>&nbsp;</p></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-03T14:46:29+01:00" title="Thursday 03 October 2019">03 October 2019</time> </span> Thu, 03 Oct 2019 13:46:29 +0000 Anonymous 4927 at http://bbc-iplayer-help.local What is the Watchlist? http://bbc-iplayer-help.local/questions/features/watchlist <span>What is the Watchlist?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Watchlist is where you'll find the programmes that you've added. It's your personal space within ĢƵ iPlayer.</p> <p>Head to the&nbsp;<strong><a href="/iplayer/help/questions/features/add-my-programmes">How do I add programmes?</a>&nbsp;</strong>page to find out more about adding programmes.</p> <h3>Where can I find my Watchlist?</h3> <ul> <li><strong>On the website.</strong> Look for <a href="/iplayer/watchlist">'Watchlist'</a> on the top right of the iPlayer website:<br> <br> <img alt="Image of the Watchlist on the ĢƵ iPlayer website. The 'Watchlist' menu item is highlighted on the top right" data-entity-type="file" data-entity-uuid="119a59c8-080e-48a6-af70-e4a93bda8118" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/Watchlist1_0.png" width="1704" height="821" loading="lazy"><br> &nbsp;</li> <li><strong>On the mobile/tablet app.</strong> Access Watchlist from&nbsp;the menu at the bottom of the screen. On iPads and devices with larger screens, the menu may be at the top:<br> <br> <img alt="Two images of the Watchlist. The first is on the phone app with the 'Watchlist' menu item highlighted at the bottom. The other is on an iPad with the 'Watchlist' menu item highlighted at the top" data-entity-type="file" data-entity-uuid="30ac90a9-c648-4114-b5bc-10cd7f601aa1" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/Watchlist2_1.png" width="3327" height="2324" loading="lazy"> <p>&nbsp;</p> </li> <li><strong>On the TV app.</strong> You'll find Watchlist in the left-hand menu:<br> <br> <img alt="Image of the Watchlist on the ĢƵ iPlayer TV app. The 'Watchlist' button is highlighted in the left-hand menu" data-entity-type="file" data-entity-uuid="d54e20ff-0640-4b7e-bac9-4aa0f02409a8" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/Watchlist3_0.png" width="1263" height="725" loading="lazy"></li> </ul> <h3>Continue Watching</h3> <p>Started a programme but don’t have time to finish it just yet? You’ll find any episode you're part-way through, along with the next episode in the series (for as long as they’re available) in the Continue Watching section. So it’s a quick way to pick up where you left off! You'll find your Continue Watching list on the homepage.&nbsp;</p> <h3>Recommendations</h3> <p>You can find recommended programmes on the homepage. The more you watch, the more relevant and accurate your recommendations will become.&nbsp;<br> &nbsp;</p> <hr> <p><strong>Your Continue Watching, Watchlist and Recommendations will update across all devices that use the same ĢƵ account.</strong> This means that if you add a programme on one device, like your phone, it will appear in Watchlist on your connected TV, for example. Or if you start watching something on your tablet, you can continue watching it on your computer.</p> <p>&nbsp;</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-03T14:50:03+01:00" title="Thursday 03 October 2019">03 October 2019</time> </span> Thu, 03 Oct 2019 13:50:03 +0000 Anonymous 5190 at http://bbc-iplayer-help.local How do I add programmes? http://bbc-iplayer-help.local/questions/features/add-my-programmes <span>How do I add programmes?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Short on time but seen something you want to watch? Or found a programme you love and want to access easily? Just add it to your Watchlist!</p> <p>Once added, you’ll be able to access the programme on other devices you’re signed in on. Programmes will stay in your Watchlist for as long as they’re available to watch on ĢƵ iPlayer (unless you remove them yourself). All future episodes of the programme you’ve added will appear in your Watchlist when they’re available.</p> <h3>How do I add a programme?</h3> <ul> <li><strong>On the ĢƵ iPlayer website</strong></li> </ul> <p>Find the programme&nbsp;you want to add. Click on the <strong>+ Watchlist&nbsp;</strong>button at the bottom left corner of the episode screen.&nbsp;</p> <p><img alt="Image of an episode on the iPlayer website with the '+ Watchlist' icon highlighted at the bottom" data-entity-type="file" data-entity-uuid="58f95e8b-f371-43d0-8f2f-69bf5cd17526" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/AddMyProgrammes1_2.png" width="1291" height="769" loading="lazy"><br> &nbsp;</p> <ul> <li><strong>On the ĢƵ iPlayer app for mobiles and tablets</strong></li> </ul> <p>Tap on the programme you want to add and then tap <strong>+ Watchlist</strong> under the playback area.&nbsp;</p> <p><img alt="Image showing a programme or episode page on the ĢƵ iPlayer mobile app with the 'Watchlist' button highlighted" data-entity-type="file" data-entity-uuid="819d27e8-e672-47b1-91e4-9f546fbdc270" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/AddMyProgrammes2_3.png" width="3264" height="2214" loading="lazy"></p> <ul> <li><strong>On the ĢƵ iPlayer TV app</strong></li> </ul> <p>Find and select the programme you would like to add. Select <strong>+ Watchlist</strong>.</p> <p><img alt="Image from the iPlayer TV app homepage. The top programme has the 'Watchlist' button highlighted" data-entity-type="file" data-entity-uuid="50453723-05f3-4de4-8fd8-2946b9e65eb3" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/AddMyProgrammes4_0.png" width="1308" height="818" loading="lazy"></p> <h3>Where can I find my Watchlist?&nbsp;</h3> <ul> <li><strong>On the ĢƵ iPlayer website</strong><br> Head to <a href="/iplayer/added" title="ĢƵ iPlayer: My Programmes: Added"><strong>Watchlist</strong></a>&nbsp;on&nbsp;the top right of the ĢƵ iPlayer website. You can also scroll to the bottom of the homepage to see the most recent programmes you've added.&nbsp;Clicking on 'Manage full list' will open your Watchlist.</li> </ul> <ul> <li><strong>On the ĢƵ iPlayer app for mobiles and tablets</strong><br> Tap on 'Watchlist' on the bottom menu to open the full list, or scroll to the bottom of the homepage to see the latest programmes that have been added.</li> </ul> <ul> <li><strong>On connected TVs or games consoles</strong><br> Select <strong>+ Watchlist&nbsp;</strong>from the left-hand menu</li> </ul> <h3>How do I remove a programme from my Watchlist?</h3> <ul> <li><strong>On the ĢƵ iPlayer website</strong></li> </ul> <ol> <li>Head to your&nbsp;<a href="/iplayer/added" title="ĢƵ iPlayer: My Programmes: Added"><strong>Watchlist</strong></a>&nbsp;at the top of the homepage</li> <li>Select <strong>X Remove</strong>&nbsp;underneath any programme you'd like to remove</li> </ol> <p>You can also remove individual programmes on their episode or playback page.</p> <p><img alt="Image of the list of added programmes under the Watchlist menu on the iPlayer website. The 'Remove' icon is highlighted underneath one of the programmes" data-entity-type="file" data-entity-uuid="fa9d0c48-b8dd-4932-b61d-24311ed7c17d" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/AddMyProgrammes4_1.png" width="1632" height="805" loading="lazy"><br> &nbsp;</p> <ul> <li><strong>On the ĢƵ iPlayer app for mobiles and tablets</strong></li> </ul> <ol> <li>Tap on 'Watchlist' on the bottom menu</li> <li>Select the programme you would like to remove</li> <li>The 'Watchlist' will have a 'tick' icon to show that it's currently added. Tap this to remove the programme.</li> </ol> <p><img alt="Two screenshots from the iPlayer mobile app. The first is of the Watchlist, with the Watchlist icon at the bottom highlighted. The second is a programme page with the ticked Watchlist icon highlighted." data-entity-type="file" data-entity-uuid="9ca1a78e-23f9-4e05-8120-ac83ff64a163" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/AddMyProgrammes7_1.png" width="3236" height="2222" loading="lazy"><br> &nbsp;</p> <ul> <li><strong>On connected TVs and games consoles</strong></li> </ul> <ol> <li>Select <strong>Watchlist</strong> from the menu on the left hand side ('+' icon)<br> <br> <img alt="Image from the iPlayer TV app opened at the Watchlist. The Watchlist menu icon is highlighted on the left-hand side" data-entity-type="file" data-entity-uuid="76c1f870-134c-4de4-90f5-a079ad0e1480" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/AddMyProgrammes5_1.png" width="1429" height="824" loading="lazy"><br> <br> &nbsp;</li> <li>Select the programme you'd like to remove. The Watchlist icon will show a tick. Select this icon to remove the programme.&nbsp;<br> <br> <img alt="Image of the iPlayer TV app open on a programme which has been added to the user's Watchlist. The 'tick' icon is highlighted." data-entity-type="file" data-entity-uuid="4cf2706c-13f4-4931-ae40-8fc5e8bcc516" src="http://bbc-iplayer-help.local/sites/default/files/inline-images/AddMyProgrammes6_1.png" width="1421" height="819" loading="lazy"></li> </ol> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-03T14:50:03+01:00" title="Thursday 03 October 2019">03 October 2019</time> </span> Thu, 03 Oct 2019 13:50:03 +0000 Anonymous 5191 at http://bbc-iplayer-help.local How do I activate AirPlay on my iPad, iPhone or iPod touch? http://bbc-iplayer-help.local/questions/features/activate-airplay <span>How do I activate AirPlay on my iPad, iPhone or iPod touch?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>You can use AirPlay to stream content from ĢƵ iPlayer to your Apple TV or supported device.&nbsp;</p> <h3>How do I connect to AirPlay?</h3> <ol> <li>Ensure that the device you want to connect to&nbsp;and your iOS device are connected to the same internet network</li> <li>Start playing a programme</li> <li>On the playback screen, tap the AirPlay&nbsp;icon and select the device you want to connect to</li> <li>Enter the code displayed on the device. Your programme will continue playing on the connected device.</li> </ol> <h3>How do I turn AirPlay off?</h3> <ol> <li>Tap the screen of your iOS device when the programme is playing</li> <li>Tap the AirPlay icon and choose the iOS device. This will disconnect it</li> </ol> <p>If you’re having problems connecting to AirPlay, or can’t find the device you want to AirPlay to, you can find further troubleshooting information on the&nbsp;<strong><a href="https://support.apple.com/en-gb/HT204291" title="Apple support">Apple AirPlay Support</a>&nbsp;</strong>website.</p> <p>&nbsp;</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-03T14:50:44+01:00" title="Thursday 03 October 2019">03 October 2019</time> </span> Thu, 03 Oct 2019 13:50:44 +0000 Anonymous 5194 at http://bbc-iplayer-help.local Can I pick up watching a programme where I left off? http://bbc-iplayer-help.local/questions/features/cross-device-resume <span>Can I pick up watching a programme where I left off?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Yes! With your ĢƵ account, we remember how much of a programme you’ve watched so you can pick up exactly where you left off, even on another device. If you’re partway through a series, we’ll also line up the next episode for next time.</p> <h3>Where can I find my watching list?&nbsp;</h3> <p>On all devices, you'll find your <strong>Continue watching...</strong>&nbsp;list near the top of the homepage.</p> <p>Find out more in the&nbsp;<a href="/iplayer/help/questions/features/manage-continue-watching" title="How can I manage my Continue Watching list?"><strong>How can I manage my Continue Watching list?</strong></a> page.</p> <h3>ĢƵ iPlayer doesn't remember where I left off</h3> <p>Firstly, check that you're signed into the same ĢƵ account.</p> <p>If you are, and you're still unable to continue watching, it's likely because of your cookie settings. Check this page to find out how cookies are used across ĢƵ iPlayer and how to manage your cookies:&nbsp;<a href="/iplayer/help/questions/signing-in/cookies-opt-out"><strong>What happens if I opt out of ĢƵ iPlayer cookies?</strong></a>&nbsp;</p> <p>You'll also need to ensure that you have personalisation enabled on your ĢƵ account. You can switch this on in your account settings. For more information&nbsp;on personalisation, have a look here: <a href="/usingthebbc/account/about-your-personalisation-settings/">About your personalisation settings</a>.</p> <p>&nbsp;</p> </div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2019-10-03T14:50:44+01:00" title="Thursday 03 October 2019">03 October 2019</time> </span> Thu, 03 Oct 2019 13:50:44 +0000 Anonymous 5198 at http://bbc-iplayer-help.local What are the playback controls for ĢƵ iPlayer on the website? http://bbc-iplayer-help.local/questions/features/web-controls <span>What are the playback controls for ĢƵ iPlayer on the website?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>When watching programmes, you'll see:</p><ul><li data-list-item-id="e88c05810de02b1a0f41dbb59681f01f8">A larger, centralised play/pause button</li><li data-list-item-id="e47244bfe3a4e3b2a34894ac24d717d4b">20 second skip forwards/backwards buttons</li><li data-list-item-id="e837e14cdbbd86735eb135f1cde9dda67">Playback speed options</li><li data-list-item-id="e3ddf3a738122bd4705d3f88113328618">Onward journey buttons at the end of a programme or episode</li></ul><p>You can also control the player with&nbsp;<a href="/iplayer/help/questions/features/web-controls#keyboard">keyboard shortcuts</a>.</p><p>Trailers can be skipped using the pink 'Skip trailer' button on the bottom right of the playback area. The trailer can be skipped back or forwards 5 seconds using the icons at either side of the play button, or the playback bar can be used to navigate through the trailer.&nbsp;</p><p>Where available, <a href="/iplayer/help/questions/features/chapters-moments">Chapters &amp; Key Moments</a> will show on the playback bar, allowing you to skip to key moments and segments on longer streams.</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls1.png" data-entity-uuid="b417d0fd-d45f-434e-93f1-8b7f1e2d50d2" data-entity-type="file" alt="Image of a trailer playing before a programme on the ĢƵ iPlayer website. The playback controls can be seen and the pink 'Skip' button is highlighted" width="1484" height="800" loading="lazy"><br><br>Programme intros and episode recaps can also be skipped.</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls2.png" data-entity-uuid="290266f1-3d97-449a-a89b-eab6b777627b" data-entity-type="file" alt="Image showing the recap of an episode of Peaky Blinders. The 'Skip recap' can be seen on the bottom right in bold" width="1484" height="800" loading="lazy"></p><p>Programme playback&nbsp;can be skipped back or forwards 20 seconds using the icons on either side of the play button.&nbsp;</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls3.png" data-entity-uuid="cc077f34-a523-4573-9044-9bda8a0af1c9" data-entity-type="file" alt="Image showing the playback screen on the iPlayer website. The rewind and fast-wards 20 second icons on either side of the play button are highlighted" width="1484" height="800" loading="lazy"></p><p><strong>Subtitle</strong>&nbsp;options can be found by clicking the<strong>&nbsp;speech bubble </strong>icon on&nbsp;the playback&nbsp;screen.&nbsp;Subtitles can be switched on and off, and the size of the text can be adjusted.</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls4.png" data-entity-uuid="f29b5bdd-2696-4c75-9325-9125b7dda36b" data-entity-type="file" alt="Image showing the playback screen on the iPlayer website. The Speech Bubble icon has been clicked and the subtitle options can be seen" width="1484" height="800" loading="lazy"></p><p>The&nbsp;<strong>playback speed&nbsp;</strong>of a programme can be adjusted using the '<strong>1x</strong>' button.&nbsp;</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls5.png" data-entity-uuid="ce244a15-522f-48ce-9576-99192406b113" data-entity-type="file" alt="Image showing the playback screen on the ĢƵ iPlayer website. The 1x button has been selected and the playback speed options are highlighted" width="1484" height="800" loading="lazy"></p><p><strong>Autoplay</strong> can be toggled on and off using the <strong>Settings cog</strong>&nbsp;on the playback screen. The video quality can also be adjusted here.&nbsp;</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls6.png" data-entity-uuid="c33b850d-ba0f-4fe0-bb59-6e2861836aae" data-entity-type="file" alt="Image showing the playback screen on the website. The Settings cog has been selected and the autoplay and video settings options box is highlighted " width="1484" height="798" loading="lazy"></p><p>When you finish an episode, our Onward Journeys menu will give you the option to continue watching or to move to the next episode.</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls7.png" data-entity-uuid="b28d683c-39ec-4ddd-a042-10fb488a64f3" data-entity-type="file" alt="Image showing the end of a programme on the iPlayer website. The credits can be seen, and the options to keep watching, or move on to the next episode are highlighted at the bottom of the screen" width="1484" height="800" loading="lazy"></p><p>At the end of a series or programme, you'll see three recommendations, with your programme still showing on the top left. The main recommendation will be in full screen and will play after the countdown shown in the pink box on the bottom left. To start the programme right away, click the pink button.&nbsp;To watch any of the other two recommendations, just select them. To go back to the programme you were watching, simply click the mini player on the top left.</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls8.png" data-entity-uuid="963b08c9-186a-4212-a107-37eccf4be524" data-entity-type="file" alt="Image showing the end of a series. The programme is playing on the top left corner of the website. Three recommended programmes are showing as well as the option to continue with the current programme or move to the recommended programme which will autiplay once the timer has reached zero." width="1484" height="800" loading="lazy"></p><p>To learn more about recommendations, have a look at the following page: <a href="/iplayer/help/questions/features/recommendations"><strong>What are recommendations?</strong></a><br><br>If you're watching on a small or zoomed screen, you'll now see&nbsp;larger player controls displayed in the middle of the screen. To make them visible, we display the controls against a darkened background. On smaller screens, volume, subtitles and playback settings can all be found on the top right.</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/WebControls9.png" data-entity-uuid="749d90e8-1505-4f38-af12-6fc448150145" data-entity-type="file" alt="Image showing the playback screen on a smaller monitor or screen. The main playback icons are large and in the middle of the screen, and the other controls are on the top right rather than at the bottom of the screen." width="1291" height="684" loading="lazy"></p><p>&nbsp;</p><h3>Keyboard shortcuts</h3><p>You can control new versions of our media player using your keyboard.</p><p>You can start using keyboard shortcuts as soon as you play something. Before then, only the ‘play’ and ‘full screen’ keyboard shortcuts work. The shortcuts are:<br>&nbsp;</p><p><strong>Play&nbsp;&nbsp; &nbsp;</strong></p><ul><li data-list-item-id="e2fe8f98df28cd96d13b5a0b42036aa3a">Space bar (when focus is on the player or seek bar)</li><li data-list-item-id="ed4a3f27cdce97d1da8341ab3f96fb494">k</li><li data-list-item-id="e2c36edf37be7a87f80f027f43b052226">'Play' media key<br>&nbsp;</li></ul><p><strong>Pause or stop&nbsp;&nbsp;&nbsp;</strong>&nbsp;</p><ul><li data-list-item-id="e21fddaaf1b8e435c7db5b54a6acb07a0">Space bar (when focus is on the player or seek bar)</li><li data-list-item-id="e3975ec2f08733d49b69c386e4cf84d2d">k</li><li data-list-item-id="ef956fb9756d878c032495f6ef7823d11">'Pause' or 'Stop' media key<br>&nbsp;</li></ul><p><strong>Subtitles on or off&nbsp;&nbsp;&nbsp;</strong>&nbsp;</p><ul><li data-list-item-id="e47279074d82037ca6c8d9b6fbc251c1a">&nbsp;s</li><li data-list-item-id="e18612fa34e17bd70febd3d3db68dd073">888<br>&nbsp;</li></ul><p><strong>Rewind&nbsp;&nbsp; &nbsp;</strong></p><ul><li data-list-item-id="ecefb0e4eb61cff6a96944b620c68e08c">&nbsp;j</li><li data-list-item-id="e1aae0f4ee7fc8b1512e3b36bd903812d">Left arrow<br>&nbsp;</li></ul><p><strong>Fast forward&nbsp;&nbsp; &nbsp;</strong></p><ul><li data-list-item-id="e9bc6438a0c52ea1a5c92bd73258d9aef">l (that's a lower case letter 'L')</li><li data-list-item-id="e421c44a7217cbb4db7c6f82bca184479">Right arrow<br>&nbsp;</li></ul><p><strong>Mute or unmute&nbsp;</strong>&nbsp; &nbsp;</p><ul><li data-list-item-id="edf3a7076181a52bd7db998b567436a76">m<br>&nbsp;</li></ul><p><strong>Full screen&nbsp;&nbsp;</strong> &nbsp;</p><ul><li data-list-item-id="e721625d030ac01dda1eb7034f58486b6">f<br>&nbsp;</li></ul><p><strong>Exit full screen&nbsp;&nbsp; &nbsp;</strong></p><ul><li data-list-item-id="ee60a93142e1ff6f7e90d8ed3646191d1">f</li><li data-list-item-id="ef63d77d41e94dd459c776f9df5fedd99">Esc<br>&nbsp;</li></ul></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2022-03-30T10:25:02+01:00" title="Wednesday 30 March 2022">30 March 2022</time> </span> Wed, 30 Mar 2022 09:25:02 +0000 Anonymous 9507 at http://bbc-iplayer-help.local What is the Chapters & Key Moments feature on ĢƵ iPlayer? http://bbc-iplayer-help.local/questions/features/chapters-moments <span>What is the Chapters &amp; Key Moments feature on ĢƵ iPlayer?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Chapters &amp; Key Moments help you find your way around live and on-demand video easily. Chapters divide a programme or event into useful sections, while Key Moments highlight particular moments of interest.</p><p>Instead of manually searching through programmes using the progress bar, select a Chapter or Key Moment to jump straight to that part of the video.</p><p>Chapters &amp; Key Moments are available on selected content on ĢƵ iPlayer TV apps, ĢƵ iPlayer website and ĢƵ Sport websites.</p><p>&nbsp;</p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/chapters-moments.png" data-entity-uuid="b1663772-b197-48bd-a91e-a3847b9a417c" data-entity-type="file" alt="Image of the playback screen on the iPlayer website showing the Chapters and Moments on a programmes. One of the chapters is named and highlighted in the smaller viewer against the programme bar" width="1456" height="808" loading="lazy"><h3>&nbsp;</h3><h3>Can I watch without seeing spoilers?</h3><p>Yes.&nbsp;</p><p>To watch without spoilers on the ĢƵ website, simply start playback. You will only see spoilers if you open the Chapters &amp; Key Moments menu, hover over the Key Moment diamonds, or hover over the scrub bar.</p><p>To watch without spoilers on TV, simply start playback. If prompted to “Press up for Chapters and Key Moments” when you are rewinding or fast-forwarding, do not press up.</p><h3>What are the diamonds?</h3><p>These indicate Key Moments in the video. For example, in a football match, they may indicate red or yellow cards, or goals.</p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/chapters-moments2.png" data-entity-uuid="cec1e6b0-d234-44cc-bc64-e61f7f23b976" data-entity-type="file" alt="Image from the iPlayer TV app showing the diamonds and segments on the scrub bar during a football match" width="1442" height="813" loading="lazy"><h3>What are the segments in the scrub bar?</h3><p>These indicate chapters in the video. For example, in a football match, they may indicate First Half, Half Time, or Second Half.</p><p><img src="http://bbc-iplayer-help.local/sites/default/files/inline-images/chapters-moments3.png" data-entity-uuid="3e6d80a8-bdf4-4896-816a-34c2557624e9" data-entity-type="file" alt="Image of the iPlayer TV app playback page showing the open Chapters &amp; Moments information on the progress bar" width="1444" height="800" loading="lazy"><br>&nbsp;</p></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2026-06-17T16:10:03+01:00" title="Wednesday 17 June 2026">17 June 2026</time> </span> Wed, 17 Jun 2026 15:10:03 +0000 Anonymous 15508 at http://bbc-iplayer-help.local Does the ĢƵ iPlayer TV app have a screensaver? http://bbc-iplayer-help.local/questions/features/screensaver <span>Does the ĢƵ iPlayer TV app have a screensaver?</span> <div class="field field--name-body field--type-text-with-summary field--label-hidden field__item"><p>Yes! The ĢƵ iPlayer TV app has a screensaver feature which will prevent screen burn on your TV when a programme has been paused.</p><p>You'll see the screensaver when your programme has been paused for four minutes. The screensaver will feature programmes based on what you've watched, or on the age of the child if watching on a child profile or account.&nbsp;</p><p>The images will slowly move to prevent screen burn on your TV.</p><h3>How do I get back to what I was watching?</h3><p>Simply press the 'play/pause' button, or you can use the 'back,' 'exit' or ‘select’ button on your remote.</p><hr><p><strong>Seeing your TV screensaver instead?</strong> If you use your device's in-built screensaver, this will likely override the one on the ĢƵ iPlayer app.</p></div> <span><span>Anonymous (not verified)</span></span> <span><time datetime="2025-12-16T09:55:02+00:00" title="Tuesday 16 December 2025">16 December 2025</time> </span> Tue, 16 Dec 2025 09:55:02 +0000 Anonymous 15028 at http://bbc-iplayer-help.local